Molly Maid of Carmel, Fishers and Geist

Hannah Carrico
2 Star
We used Molly Maid 3.5 years ago prior to having our second child, and at that point the cleaning was satisfactory and took roughly 3 hours for the team of two to complete. At that point, we had been living in our home for 3.5 years. We recently used Molly Maid again, but this time a different team of two cleaners came to the home. They were both very kind, but unfortunately they seemed very inexperienced. Upon their arrival, I explained that cleaning window blinds, vents, and kitchen cabinets were our biggest priority because those are areas we often neglect in our own cleaning. This team of two worked side by side in a tiny bathroom and small bedroom for 1.5 hours. After they were finally finished in those two rooms, the blinds had not been cleaned, and the shower had soap scum still remaining on the tiles (picture attached). They also had not vacuumed the bedroom carpet or mopped the small bathroom floor at that point, so I couldn't understand how that took 1.5 hours. We then received a call from the Molly Maid office stating the team would need one additional hour to finish cleaning, and obviously the price would reflect that increase in time. I explained the issues found in just those two rooms, and they sent someone out to inspect, and she proceeded to reclean the blinds and small bathroom. I also have attached photos of the kitchen cabinets, which unfortunately were not touched. The team spent so much time on those first two rooms that the rest of the house was rushed. Cobwebs were left in the entryway. Floors were not mopped thoroughly. Unfortunately, I had to thoroughly clean areas in the kitchen and living room after they were finished cleaning. For more than $400, we expected a lot more.
Thursday 20th February 2025

Kelsey Polansky
5 Star
So happy with the thorough job of team 6 that cleaned my house. This was my first clean with Molly Maid and I am very satisfied with the attention and detail. I am looking forward to using Molly Maid on a regular basis!!
Friday 7th March 2025

Alix Lopez
5 Star
I have been using Molly Maids for three years now. I appreciate their professionalism, kindness, and flexibility. Whenever I need a schedule change, the office is always willing to accommodate my requests. My team, Allison and Edulia, are so pleasant, hard working, and efficient. They leave my home refreshed and clean. I really appreciate them.
Thursday 7th November 2024

Katie Schoenberg
5 Star
I’m generally always happy with my level of service from the Molly Maid team but wow… when I got home today and saw the job that Roth and Fabiola did, I was blown away. My house is spotless! Thank you for your really top notch service this week! Yay Team 8!!
Thursday 27th February 2025

Martin Weiss
5 Star
Jordan (Team 2 Lead) and her crew, along with Leah and Anya at the corporate office, always take excellent care of my home! I highly recommend Molly Maid for all your recurring cleaning service needs. Their attention to detail and professionalism are top-notch!
Wednesday 18th December 2024